What day will my pool be cleaned? Since we operate a route, your pool cleaning day is determined by your geographical location.

How is payment handled? We mail monthly invoices to our customers. Please send your payment upon receipt of our invoice. We accept personal checks, Visa, MasterCard, American Express and Discover Card.

What chemicals are added to the water on a regular basis?  Chlorine and acid are added to maintain the water's PH balance and chlorine level.

How long should we wait before getting into the pool after the chemicals have been added? Most balancing chemicals, such as PH, Alkalinity, and Calcium Hardness, will become incorporated into the water within an hour of adding them, at which time swimming is safe. Shock takes longer to adjust with the pool water, so waiting overnight after shocking before you swim is recommended.

Why do I need to have my pool shocked each week? Shocking your swimming pool is a very important element in maintaining your pool water's clarity and balance. Using chlorine tablets alone will not kill off all bacteria and algae that grow in the pool water. Also, the chlorine tablets have a very low PH level, and their overuse will lead to a low PH, which is very dangerous to the pool, and it's users. By shocking the pool each week, you will be quickly raising the chlorine level, which will rid the pool of contaminants, without lowering the PH of the pool water.